Judge
Independently reviews 100% of auto-posts. If it is unavailable, auto-posting stops.
Each agent has one job. Independent watchdogs supervise the ones that act.
Google reviews, end to end, today. Growing to everywhere else you show up.
The problem
Your reputation is public. Tending it is a job.
Before anyone calls, books, or walks in, they look you up. What they find — ratings, reviews, replies, silences — is your reputation, and it is working for you or against you around the clock.
Tending it is real work: watch what is being said, judge what is at stake, answer in the business’s voice, and keep the tone right on the worst day. In most small businesses that job was never staffed. It was simply added to the owner’s.
Nobody staffed the job. So we built the staff.
The fleet
Meet the fleet.
The two above supervise the ones below. Nothing posts on its own unless they are watching.
Governor
Suspends an account’s autonomy automatically, without waiting for anyone to notice.
Judge reviews 100% of auto-posts
The run spine
Reply
Drafts a response to every review. The only agent that can publish, and only inside your bounds.
Guardian
Triages the negative lane and escalates to you. Never acts publicly.
Insights
Compiles the weekly digest. Reports only.
Solicitor
NextWill ask past customers for reviews, in managed batches, honouring every opt-out.
Every action every agent takes is recorded here, so “what did it do, and why?” always has an answer.
The agents that act
One job each, and a fixed limit.
Four named agents do the work. What separates them is what each one is permitted to do, and what it can never do at all.
Can it reach the public?
The agents that watch
Something is always watching the agents.
These two never touch your reviews. They exist only to supervise the agents that do.
If the supervisor is down, nothing posts on its own.
Oversight layer
Two ways to run it
A dial, not a switch.
Autonomy here is not on or off. It is a dial you set — how far the fleet may go on its own, and where it must stop and ask.
Copilot
You approve everything.
Every draft waits for your say-so. Nothing reaches Google without it.
Autopilot
Bounded autonomy.
Positive reviews can post on their own — inside a rating band and a daily cap you set, after a veto window, with the Judge reviewing every auto-post.
Start on Copilot. Move the dial when you are ready — and back, any time. And if anything drifts, the Governor can suspend autonomy for the whole account.
Where this is going
The AI reputation department every business deserves.
No small business can staff a review team, a CRM, a social manager and a fraud-dispute process. The ambition is to be all of it: one supervised fleet covering everything your business’s reputation touches, not only its reviews.
Every new agent joins the same supervised fleet, keeping the safety architecture that makes trusting AI with a business’s public reputation defensible.
Committed direction
Not available yet. This is what the fleet grows into next.
- Planned
CRM Manager
Will own contacts, follow-ups, and segmentation, so one-off review interactions become an ongoing relationship.
- Planned
Social Media Manager
Will draft and schedule posts, answer comments and DMs, and hold one consistent brand voice across every channel it touches.
- Planned
Fake Review Disputes
Will flag fraudulent, fake, or policy-violating reviews and drive the removal process with the platforms. Every owner has been hit by a 1-star that was never a customer.
- Planned
Multi-Platform
Will extend past a single review source to more review sites, maps, social, and directories, normalised into one system, one voice, one set of rules.
Early access
Start on Copilot, where nothing reaches Google without your say-so. Move to Autopilot when you want to, not before.
Get early accessGoogle reviews today, on one location or many. The rest of the fleet arrives as it ships.